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questions to ask when hiring a bookkeeper

8 Questions You Should Ask Before Hiring a Bookkeeper

6 min read

Why Hiring a Bookkeeper is Essential for Canadian Businesses and Nonprofits

 

Hiring a bookkeeper is crucial for maintaining financial accuracy, compliance, and informed decision-making. Whether you’re hiring a bookkeeper for small businesses or seeking a nonprofit bookkeeper, expert financial management ensures that your records are organized and your organization remains financially healthy. 

Bookkeeping tracks income, expenses, and overall financial performance, helping Canadian businesses avoid mismanagement and penalties while supporting sustainable growth.

Key Reasons Why Bookkeeping is Essential in Canada

  1. Financial Clarity and Decision-Making – Accurate records help Canadian business owners and nonprofit leaders assess cash flow, profitability, and financial stability to make more informed decisions.
  2. Regulatory Compliance and Tax Preparation – Organized financial records ensure compliance with Canadian tax laws, such as GST/HST filings, corporate tax, and nonprofit reporting requirements.
  3. Business Growth and Strategic Planning – Well-maintained books help Canadian businesses track performance, secure funding, and set realistic financial goals.
  4. Nonprofit Accountability and Donor Confidence – Transparent bookkeeping ensures Canadian nonprofits maintain compliance with funding requirements, allocate resources efficiently, and build donor trust.

Choosing the Right Bookkeeper or Bookkeeping Firm in Canada

Hiring the right bookkeeper or bookkeeping firm in Canada is just as important as maintaining financial records. A skilled bookkeeper provides valuable insights, mitigates risks, and ensures compliance with Canadian tax laws and reporting requirements. Bookkeeping firms vary—some prioritize affordability through outsourcing and automation, potentially compromising accuracy and security, while others offer expert oversight with CPAs who ensure precision.

Canadian business owners and nonprofit executives should carefully assess transparency, security, and responsiveness when choosing a bookkeeping service provider.

Business financials

8 Essential Questions to Ask Before Hiring a Bookkeeper in Canada

1. How Frequently Do You Update My Books?

Regularly updating books ensure financial accuracy, compliance, and real-time insights. A reliable Canadian bookkeeping firm should provide timely updates to track cash flow, detect discrepancies early, and prevent financial mismanagement. Some bookkeepers update records weekly, while others may only do so monthly or even quarterly.

Ask: How often do you update accounts, and do you provide on-demand support when financial questions arise?

2. How Long Does It Take to Get My Financial Reports?

Financial reports like profit and loss statements, balance sheets, and cash flow statements are crucial for business decision-making. Most bookkeepers operate on monthly accounting cycles and need to complete month-end review procedures before the reports are made available to you, usually meaning that you won’t get reports until several weeks after the end of the month.  If you’re not getting timely reports, it can severely impact your ability to make timely, informed decisions on how to run your business.

Ask: What is the typical turnaround time for financial reports? Do you offer real-time access to financial statements?

3. Do You Have CPAs on Your Team Who Review My Books? If So, How Often?

CPA oversight enhances accuracy, compliance, and financial integrity. A nonprofit or small business bookkeeper with CPAs ensures proper classification of transactions, tax optimization, and risk mitigation.

Ask: How frequently does a CPA review my books? What level of financial guidance do you provide?

4. Do You Offshore the Work to Other Countries?

Many bookkeeping firms offshore their work to cut costs, which may raise concerns about data security, communication barriers, and service quality. Offshore bookkeeping can lead to compliance risks, slower response times, and confidentiality breaches.

Ask: Where is my bookkeeping work executed, and what security measures are in place to protect my financial data?

5. Are there any extra costs besides bookkeeping services, such as technology fees or year-end support?

Some bookkeeping providers charge hidden technology fees for software access, integrations, and automation tools, sometimes increasing costs by 25% or more. Additionally, some firms charge a separate fee for the additional procedures involved in reviewing, reconciling, and closing out the books at year-end in order to prepare them for your tax accountant.

Ask: Are technology fees or year-end support fees included in the service cost, or are they billed separately?

6. Do You Have Experience in My Industry?

Different industries in Canada can have unique financial regulations, reporting standards, and accounting needs. A bookkeeper experienced in your industry will understand specific tax obligations, expense categorizations, and compliance requirements. Whether you’re in retail, healthcare, construction, or running a nonprofit, industry expertise ensures accurate financial management and better financial insights.

Ask: Do you have experience working with nonprofits or businesses in my industry? Can you provide examples of industry-specific financial challenges you’ve handled?

7. Do They Have Knowledge About the Technology You Use?

Canadian businesses and nonprofits rely on various accounting software, such as QuickBooks Desktop, QuickBooks Online, Xero, or other financial management tools. A bookkeeper familiar with your preferred software ensures seamless integration, accurate record-keeping, and efficient workflow. Lack of familiarity can lead to errors and inefficiencies.

Ask: Do you have experience with the accounting software my business uses? Are you proficient in QuickBooks, Xero, or other industry-specific tools?

8. Do They Provide Additional Services Like Payroll or Tax Preparation?

Beyond bookkeeping, some firms offer additional financial services like payroll processing and tax preparation. These services can streamline operations, improve financial oversight, and reduce the need to hire multiple financial professionals. Having a bookkeeper who also manages payroll or provides financial oversight can be a cost-effective solution for growing Canadian businesses and nonprofits.

Ask: Do you offer additional services like payroll processing or tax preparation? How can these services support my business or nonprofit?

Business professionals

Final Thoughts

Hiring a bookkeeper in Canada is about more than just cost—it’s about trust, transparency, and reliable financial management. By asking these eight questions, Canadian businesses and nonprofits can ensure they choose the right bookkeeping firm to meet their financial needs.

Make sure to ask our team these questions too—you deserve honest answers when hiring a bookkeeper for small businesses or nonprofits in Canada.

About Agile BK

Agile BK offers expert online bookkeeping services tailored for small to medium-sized businesses in Canada. We provide CPA-quality financial management services, including comprehensive bookkeeping, eCommerce and POS integration, payroll management, and accounts payable processing. 

Our mission is to simplify your accounting tasks through advanced technology and streamlined processes, allowing you to focus on growing your business. Experience financial clarity and efficiency with Agile BK, your trusted partner in bookkeeping.

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